Email response from PSOW
Text version
Complaint made to the Ombudsman – 202400119 [REF/xn/ky/Ok/80/]
Leigh McAndrew <Leigh.McAndrew@ombudsman.wales>
To: geoff.jones1@btinternet.com’ <geoff.jones1@btinternet.com>
Fri, 12 Apr 2024 at 12:48
Dear Mr Jones
Thank you for your email, the content of which has been noted.
It is a legal requirement that a complainant must have suffered a personal hardship or injustice to allow the Ombudsman to investigate and/or uphold a complaint.
Yours sincerely
Mr Leigh McAndrew
Rheolwr Tim Derbyn/Intake Team Manager
FfĂ´n / Tel: 01656 644216
Ombwdsmon Ombudsman Cymru Wales
My Observations
It would appear that the world of the PSOW exists in a parallel universe to the world that I live in.
In my world, if I witness a crime committed, say, in Swansea where I do not live, I would be able to report that crime to an appropriate organisation, and it would be investigated accordingly.
In the PSOW world, such a crime could only be investigated if I were the victim of the crime and also if I lived in Swansea.
In the PSOW world, perpetrators of crimes would be able to avoid accountability for committing a crime if the victim was unable to recognise the perpetrator of the crime.
The fact that there is a witness to the crime being committed would be irrelevant as the witness was not harmed and also because they were not a resident of Swansea.
Text version of PSOW’s response By email only geoff.jones1@btinternet.com Dear Mr Jones Complaint against Merthyr Tydfil County Borough Council I have considered your complaint against Merthyr Tydfil County Borough Council (“Council”), which we received on 4 April 2024. I am sorry to read of your concerns. Your complaint You complained that the Council had failed […]
The PSOW has responded to my Maladministration Complaint at Merthyr Council